COCKPIT SECURITYFrequently asked questions

Questions we are asked
before every pilot.

Q
How long does it take to go live?

48 hours from the go-ahead for a single site. Sites, posts, rounds and tags configured, staff invited and the client portal open.

Q
Do we need to buy hardware?

No. Cockpit reads the QR, NFC, cameras, radios and access control already on the ground, and officers use the phone in their pocket.

Q
Does it work without signal?

Yes. The field app keeps scanning and reporting offline and reconciles when signal returns.

Q
How is it priced?

By number of sites, not by seats. Every officer on the site is included — nobody has to choose who gets a licence.

Q
Can our client see their own site?

Yes. The client portal shows proof of patrol, incidents, visitors and the monthly report, written by the shift itself.

Q
Where is our data held?

In the UK or EU, your choice, with two-step sign-in, single sign-on and a full audit trail.

Q
Can we run several countries?

Yes. The regional cockpit carries licensing, vetting and regulation libraries by country, with incidents grouped by region.

Q
What happens to our existing records?

They stay yours. Cockpit starts writing from day one and does not require a migration to be useful.

s guard - Frequently Asked Questions
On post · the questions start here
en_US